Manage HOA and Condo

Specializing in small Associations from 2 units to 100.  Our goal at Celtic Property Management is to provide the highest level of service to meet each individual Condominium/HOA Association's needs no matter what the size. We strive to create a partnership with our clients by listening and responding to your suggestions and comments and we will work to ensure a mutually beneficial relationship.

Celtic Property Management is fully committed to our clients. In addition to providing the services you may already have in mind, with our knowledge and experience we may be able to offer helpful suggestions to increase the benefit of those services or we may be able to recommend new services that will be of value to both the Condominium Association and the Unit Owners.

We strongly believe that with integrity and response oriented service we can provide our clients with a property management system that will meet all their needs.

Accounting and Financial Management:

            Maintain comprehensive financial accounting system for the Association

            Insure timely production of detailed monthly financial statements

            Provide online access to Board members to view financial reports

            Maintain all necessary current financial records

            Work with contracted auditor to accomplish periodic audit and tax preparation banking       

            and investments

            Establish and maintain necessary banking accounts for operations

            Provide bank account access to Board members

            Obtain financing (Loans) for Capital Improvements if needed.

            Financial Investments for Reserve (Savings) Funds

                        Searches for the best C.D. rates

                        Establishes new C.D.’s

                        Renew C.D.’s in a timely manner

Member Assessments

            Collect monthly assessments

            Provide online payment option

            Maintain assessment payment records for each member account

            Provide online access to view payment history and to submit work orders

            Provide electronic assessment payment alternative (ACH, Credit Card, ECheck, Etc.)

            Enforce established collections policy when members pay late or not at all  

            Provide automated reminders for payments

            Maintain office hours 6 days a week 9 to 6 (M-F) 9 to 1 (Saturday)

            Provide Emergency phone for after hour emergencies.

 

Association Expenses

Receive, validate, and process all invoices for payments

Insure all payments are made in timely manner

Arrange for payroll processing and tax reporting for Association employees (if required)

Investigate ways of reducing ongoing expenses

 Budgeting

            Provide initial draft of annual budget

            Coordinate Board input to create final budget

            Publish and distribute approved budget

Legal Support

            Provide access to qualified legal advisors for consultation as needed

            Insure that all legal requirements are met when handling delinquent accounts and/or

            foreclosures or bankruptcy

Assist in Association’s compliance with all applicable laws and Association governing documents provide means to name registered agent for Association

Insurance

            Provide contact with qualified insurance representatives to secure Association insurance

            Process all insurance claims to completion

Association Support

         Assign qualified, experienced, and appropriately licensed person as Community Manager

            Prepare and distribute all necessary forms and documents related to annual Board 

             Elections

            Conduct annual Board election

            Attend Board meetings as required

            Create and mail out Association Newsletters both hard copy and email

            Maintain and keep current all Association governing documents and other records

            Provide and maintain a user friendly website portal specific to the Association

            Provide paid assessment letters for member’s property real estate transactions

Operations:

            Service Contract Management

                        Establish specifications for obtaining bids

                        Prepare bid sheets

                        Prepare bidder list

                        Solicit Bids

                        Assist Board in contract negotiations

                        Award contract after conclusion of negotiations

                        Notify and thank unsuccessful bidders

                        Confirm and monitor vendor liability insurance

                        Monitor vendor’s contract performance

                        Process resident’s payments for optional special services

Inspections

            Perform community inspections

            Perform extensive annual common area landscape inspection

            Manage common area assets

            Monitor resident’s compliance with established community rules

Day to Day

         Handle and direct Association mail directed to management company address

         Provide phone and/or electronic means to handle member’s routine questions and other    

         communications

         Process resident’s architectural reviews for Board approval

         Provide regular reports to Board on status of activities

         Receive work order requests from residents and summarize to Board